PRIVACY POLICY & COOKIES

This Privacy Policy sets out how 'Sweet Pea Café' uses, processes and protects any information you provide when using this website. Please read our Privacy Policy so that you understand what happens to the information and data that we collect from you, or you provide to us, when accessing our website. 

By visiting https://sweetpeastur.co.uk or https://sweetpeastur.com - you are accepting the conditions set out in this policy. 

This website is operated by Sweet Pea Café. Sweet Pea Café is committed to ensuring that your privacy is protected. 

This Policy is in place from 18th June 2019. Please note that throughout this Privacy Policy, the terms 'our website', 'our site', 'our service', 'we' and 'our' are used interchangeably. These all relate to Sweet Pea Café.

1. The Information We Collect
  • 1.1 Information you provide us
    • Contact Form: When utilising a contact form on our website, you may provide us with information like an email address and any comments.
  • ​1.2 Information we collect automatically
    • Analytics: Like the majority of online websites, we automatically collect information that is made available from a web browser that is used to access our site. This includes (but is not limited to) the type of device being used, type of browser being used, page response times, IP address, time and date of visit, length of visit, referring website, type of operating system, and if applicable - the name of the mobile network used to access our site.
    • Location Information: We may also determine the approximate location of your device based on the IP address.

2. What We Do With This Information
  • 2.1 Information for Internal Use
  • The majority of information we use is for internal use. We use this information for a multitude of areas:
    • Analyse Web Traffic: We use information provided by our browser (as stated above) as it can help us to analyse web traffic. This includes which devices mainly use our website, see how long each visit lasts, and how a user navigates through our website. This is done with the intention of being able to tailor our website to the maximum number of visitors as possible. By analysing traffic, we are also able to identify where improvements can be made, see which pages attract the most visitors, and make relevant changes based upon this.
    • Location: By viewing the approximate location of each visitor, we are able to ascertain how many people from certain geographic regions visit our website.
    • Preventing Fraudulent Actions: By analysing information provided by a browser and other information, we aim to prevent fraudulent actions or any other illicit activity.
    • Security Purposes: We use any information we have as a means of trying to keep our website safe and secure for all visitors.
  • 2.2 Information for Third Party Use
  • The Privacy of our website visitors is of the utmost importance to us. The only times we share information with a third party are:
    • Legal Reasons: We may be required to disclose personal information in the event that we are required to do so by law enforcement agencies.  This may include court orders, a subpoena, or any other relevant legal request.
    • Spam Detection: Any comments left by visitors in a contact form may be subject to an automated spam detection search, which may be conducted by a third party.

3. How Long Do We Keep This Information
  • We normally discard information as soon as we no longer require the information for the purposes for which we collected it in the first place. The information that we automatically receive from your browser only remains on our system for approximately 30 days. As stated earlier, in this time we will normally analyse the traffic to our website. In all cases, we ensure we do not hold on to information for longer than is required.

4. Compliance
  • The way we process and use your data and information is aligned with various regulations, such as EU Data Protection Laws and the European General Data Protection Regulation (coloquially known as the GDPR). We only use information provided to us wherever necessary, as outlined earlier. You are able to make any requests to our website, based on the GDPR legislation.

5. Analytics
  • Sweet Pea Café uses an analytics service. We do this as a way of analysing the information that we collect - as outlined earlier. Please note that the information collected is anonymous and cannot be used to identify a person's identity. 

6. How We Protect Your Data
  • Our website is hosted by GoDaddy. The website has robust operations operations in place in order to ensure safety for all users. We have specific protocols in place in order to protect the website from brute force attacks, and any other method of gaining unauthorised access. Our aim is to ensure all those accessing the website does so with peace of mind regarding their experience.

7. Cookies
  • This website uses cookies. A cookie is a small text file that contains a string of characters that is used to help enhance a visitor's visit to a website.
  • 7.1 Why do we use cookies? 
    • A cookie can help an individual access a website quicker. Furthermore, cookies aid the navigational experience of a user on our site. Cookies also convey information to us about which pages you view, what links you click on, purchases you make, and any other relevant action you take on our website. Overall, cookies enable us to provide each visitor with a more tailored experience.
  • 7.2 How you can disable cookies on your devices
    • You can control, delete or reset your cookies by utilising your web browser's 'cookie preferences' option. This is normally accessed through the 'Settings' tab. Alternatively, by accessing our site through an 'Incognito/Private' browsing mode, all cookies will be deleted upon closing of the browser. Please be warned that some features of our website may not function as intended if cookies are not accepted on a browser.
  • 7.3 Further Information pertaining to Cookies
    • To find out more about how to manage and delete cookies, visit aboutcookies.org. For more details about advertising cookies, and how to manage them, customers in Europe can visit youronlinechoices.eu - with customers in USA able to visit aboutads.info.

8. External Links
  • Occasionally, our website may contain links to other websites of interest. However, please note that when clicking on a link of this nature, you will exit our website, and will no longer be governed by our Privacy Policy. Upon leaving this website, you are liable for your own protection. You may consider reading the Privacy Policy of an external site upon visiting.

9. Changes to this Privacy Policy
  • Sweet Pea Café may change this policy from time-to-time to reflect any relevant changes to the way we control information. Any changes will be published on this page. You are therefore encouraged to occasionally review this page to ensure you are happy with any such changes. Please note that if you continue to use our website after any such change is in effect, you will automatically agree to the new policy that is in place.

10. Contacting us Regarding this Policy